What is jd power?

J.D. Power is a global market research company that was founded in 1968 by James David Power III. The company specializes in consumer insights, advisory services, data and analytics, and consulting. J.D. Power is well-known for its customer satisfaction research and rankings in various industries, including automotive, healthcare, insurance, telecommunications, and more.

The company is headquartered in Troy, Michigan, and has offices in North America, Europe, and Asia. J.D. Power collects data through surveys, interviews, and other forms of research to provide insights into customer preferences, experiences, and behaviors. Their research helps companies improve their products and services, enhance customer satisfaction, and drive business growth.

J.D. Power's industry rankings are highly regarded by consumers, industry professionals, and media outlets for their objectivity and reliability. The company's annual studies and awards are widely recognized as benchmarks for measuring customer satisfaction and loyalty.